b. 1962 Banbury, Oxfordshire.
DATE OF GC ACTION: 21/09/2013 Nairobi, Kenya.
He is a retired British Army officer and former Royal Marine who was awarded the George Cross in the 2017 Queen's Birthday Honours for his actions during the 2013 Westgate shopping mall attack. He was the first civilian recipient of the award for over 40 years.
Troulan served in the British Armed Forces for over 20 years, first in the Royal Marines and subsequently in the British Army. As a sergeant in the Royal Marines, he was awarded the Queen's Gallantry Medal (QGM) in 1993 for service in Northern Ireland. As a warrant officer class 1 in the British Army's Parachute Regiment, he received a short-service commission in the rank of captain on 15 April 2002. He was granted an intermediate regular commission in the same rank on 1 January 2005, and was promoted to major on 31 July 2008. He entered the reserves on 31 August 2009.
On 21 September 2013, a group of heavily-armed terrorists entered the Westgate Shopping Mall in Nairobi, Kenya and started to murder men, women and children indiscriminately. Dominic Troulan, a security consultant working in Nairobi, was contacted by a friend who asked him to go to the incident to try and locate the friend’s wife and daughter.
On arrival at the Mall, Troulan contacted the family by telephone and entered the Mall. He was armed with only a pistol while the area was dominated by terrorists armed with grenades and machine guns. Nevertheless, Troulan managed to bring the two women to safety.
Realising that large numbers of civilians remained trapped while the terrorists continued to kill indiscriminately, Troulan re-entered the Mall. Over the course of several hours, he went into the building at least a dozen times and on each occasion managed to bring many innocent civilians to safety. He was fired on twice by the terrorists but managed to force them back. By now, Troulan was exhausted, dehydrated and at the limit of his mental capacity. He was about to stop when a distress call was received from a woman who was trapped, injured and bleeding. Once again, Troulan entered the Mall and brought the woman to safety.
Despite the strain of his efforts, it should be noted that Troulan had the presence of mind to realise that the terrorists could be hiding among the survivors. Troulan enlisted help and searched the civilians once he had led them to safety, thus ensuring that no terrorists were hiding in their midst.
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